Honest people are hard to find in a world that seems to be growing more selfish every day. Honesty is especially important when it comes to paying people for services that I don’t understand. That’s why honesty is the most important quality I look for in a mechanic.
The owner and mechanics at Fort Mill Automotive, Inc. in Fort Mill, SC are not only good at the services they provide, but they do it in a very honest manor.
Let me tell you a story.
I used to drive a Honda CRV. I bought this car in 2003. When I bought it I immediately regretted buying a brand new car and immediately promised to 1) never buy a new car again and 2) drive this car into the grave.
I was still driving this care in 2010. In fact, for a couple years I had driven the car around with the “Check Engine” light glowing brightly. Despite this light nagging me, that’s not why I ended up at Fort Mill Automotive. I think it was an issue with the heating and cooling system for my cabin (I’m such an idiot when it comes to cars that I don’t know what else to call this). While they were looking at this they asked me if I wanted to address the “Check Engine” light.
“Sure, why not?” I said.
When they called me with the damage, I was ready for a big bill. Surely the basic problem would be expensive enough (in fact, it’s a problem that CRVs of my generation eventually all suffered from) but I was sure the indicator light was going to be even more expensive.
In fact, the primary problem was a significant issue but didn’t cost as much as I had expected. then they told me what my light had been trying to warn me: “You need a new catalytic converter.”
That just sounded expensive to me.
“How much will that cost to replace,” I asked, flinching for the strike.
“It depends on where you live,” the owner told me.
I paused, not only because I didn’t understand what that had to do with anything but also because I wanted to give the cheaper answer. He helped me out.
“If you live in South Carolina it will be free. You don’t have to replace your catalytic converter since there are no vehicle expenses. So, if you don’t mind polluting a little, you don’t have to replace it. If you live in North Carolina, however…”
“I live in South Carolina,” I volunteered, comforting myself with the fact that my gardening will offset some of the pollution I will continue to spew into the atmosphere.
He totally could have gotten me to buy a new catalytic converter. He didn’t.
I’ve been so grateful for his honesty that I’ve recommended the mechanics at Fort Mill Automotive to my co-workers, friends and family- all of which have also found them to be reliable and honest.
Please call them the next time you need a good mechanic in Fort Mill. You will find them at:
Fort Mill Automotive, Inc., 314 N White St., Fort Mill, SC 29715 ‐ (803) 547-2310